Return Policy
Effective Date: September 21, 2026
Please review this policy before completing your purchase.
CUSTOM AND PERSONALIZED PRODUCTS
Custom-made, personalized, made-to-order, and photo products are final sale and cannot be returned, exchanged, or refunded unless the item arrives damaged or we made an error that differs from the approved or submitted order details.
Customers are responsible for reviewing all names, dates, wording, sizes, colors, photographs, and other personalization information before submitting an order. We cannot provide refunds or replacements for errors contained in customer-submitted or customer-approved information.
STANDARD PHYSICAL PRODUCTS
Unused, unworn, and non-personalized physical products may be returned within 14 calendar days after confirmed delivery.
The product must be returned in its original condition and packaging. Customers are responsible for return-shipping costs. Original shipping charges are nonrefundable.
A return must be approved before it is mailed. Products returned without prior authorization may not be accepted.
DAMAGED OR INCORRECT PRODUCTS
If an item arrives damaged, defective, or materially different from the order placed, contact us through anointedstyles.com within three calendar days of delivery.
Include:
• Your name and order number
• A description of the issue
• Clear photographs of the product
• Photographs of the shipping packaging when applicable
After reviewing the claim, we may offer a replacement, correction, store credit, or refund as appropriate. Do not discard the product or packaging until the claim has been reviewed.
NONRETURNABLE ITEMS
The following items are not eligible for return or exchange:
• Custom or personalized products
• Made-to-order items
• Digital products and downloads
• Products that have been used, worn, washed, altered, or damaged after delivery
• Clearance or final-sale products
• Gift cards
• Personal-care products that have been opened or used
CANCELLATIONS
Cancellation requests must be submitted as soon as possible. Custom orders cannot be canceled after design work, production, material preparation, or personalization has begun.
Submitting a cancellation request does not guarantee that the order can be canceled.
SHIPPING ISSUES
Anointed Styles and Creations LLC is not responsible for delays caused by shipping carriers, weather, incorrect addresses, or other circumstances outside our control.
If a package is returned because the customer supplied an incorrect or incomplete address, the customer is responsible for any additional shipping charges required to resend it.
REFUNDS
Approved refunds are returned to the original payment method. Processing time may vary depending on the customer’s bank or payment provider.
CONTACT
To request assistance with an order, use the contact form at anointedstyles.com and include your order number.